20 October 2025

Privacy Policy

This Privacy Policy describes how Leycra collects, uses, shares, and safeguards information when you use our applications, dashboards, and marketing sites.

1. Information We Collect

Account data: owner and staff names, emails, phone numbers, outlet details, and payment references.

Operational data: menus, orders, inventory, loyalty, finance records, attachments (e.g., payment proofs).

Technical data: device identifiers, browser type, IP address, log timestamps, cookies, and analytics events.

2. How We Use Information

No IP-based access controls are currently enforced; IP data is used for diagnostics and threat detection only.

  • Provide, operate, and support the Leycra platform.
  • Generate invoices and handle subscription billing.
  • Deliver onboarding, training, and customer support.
  • Improve features, security, and performance.
  • Send operational communications. Marketing emails require consent and include opt-out links.
3. Sharing & Disclosure

We share data with trusted processors (Google Cloud/Firebase, payment gateways, messaging and analytics providers) strictly to deliver the service.

We do not sell personal data. If required by law or to protect legal rights, we may disclose information to authorities.

4. International Transfers

Data may be processed in Google Cloud regions outside your country. Where required, Standard Contractual Clauses or equivalent safeguards are applied.

5. Retention

Account and operational data are retained while your subscription is active.

After termination, data is deleted or anonymised within 90 days, except where law requires longer retention. Backup copies may persist up to 60 additional days.

6. Security

We apply encryption in transit, role-based access, audit logging, and least-privilege access for staff.

Customers should implement their own device, network, and IP filtering controls as IP security is not enforced by Leycra.

7. Your Choices & Rights

Use dashboard tools to export data, manage staff, and update outlet information.

For deletion requests or to exercise regional privacy rights (access, correction, deletion, objection, portability), contact us at admin@leycra.com.

8. Cookies & Tracking

Essential cookies support authentication and session management. Analytics cookies measure product usage. Marketing cookies are only used with consent where required.

9. Children

Leycra is intended for business users and not directed at children under 16. If we learn we collected data from a minor, we will delete it promptly.

10. Changes & Contact

We will post updates to this Policy with a revised date and, for material changes, notify owners via email or dashboard alerts.

Questions can be sent to admin@leycra.com.

Privacy Policy